These Terms and Conditions outline the rules and regulations for the use of Marina Hotel’s services, website, and facilities. By accessing our services, you agree to comply with and be bound by these terms. If you do not agree, please refrain from using our services.

1. Booking and Reservations

We collect personal data to provide better services, including:

• Reservation Confirmation: All bookings are confirmed upon receiving a valid payment method or deposit.

• Check-in and Check-out:

• Check-in: 3:00 PM

• Check-out: 12:00 PM

• Early check-in or late check-out requests are subject to availability and additional charges.

2. Cancellations and Refunds

• Cancellation Policy: Cancellations must be made 48 hours prior to arrival to avoid charges.

• Late cancellations or no-shows will result in a charge equivalent to one night’s stay.

• Refunds, if applicable, will be processed within 7–10 business days.

3. Payment Policy

• We accept major credit cards, debit cards, and cash payments.

• All rates are subject to applicable taxes and fees.

• Additional charges may apply for extra guests, meals, or services not included in your booking.

4. Guest Responsibilities

• Guests must present a valid photo ID upon check-in.

• Guests are responsible for any damages to hotel property during their stay.

• Smoking is strictly prohibited in non-smoking rooms and designated areas. A cleaning fee will be applied for violations.

• Pets are allowed only in designated pet-friendly rooms, with prior arrangements.

5. Hotel Rights

Marina Hotel reserves the right to:

• Refuse service to guests engaging in inappropriate behavior.

• Evict guests who violate hotel policies without a refund.

• Modify or cancel reservations under exceptional circumstances (e.g., unforeseen events).

• Pets are allowed only in designated pet-friendly rooms, with prior arrangements.

  
  

6. Use of Facilities

• Hotel amenities (e.g., swimming pool, fitness center, wellness center) are available during designated hours.

• Guests must follow safety rules and guidelines when using facilities.

7. Privacy Policy

Your privacy is important to us. We collect and process personal information in accordance with our Privacy Policy.

8. Limitation of Liability

Marina Hotel is not responsible for:

• Loss, theft, or damage to personal belongings. Guests are encouraged to use in-room safes.

• Injuries resulting from improper use of hotel facilities.

• Events beyond our control (e.g., natural disasters, strikes, or government regulations).

9. Governing Law

These Terms and Conditions are governed by the laws of the jurisdiction in which Marina Hotel operates.